You may return items in new condition unworn, unwashed, and in original packaging (tags attached)—within 30 days of receiving your order. Email us at admin@sockateur.com with your order number, reason for return, and any relevant details.

Once we receive and inspect the item(s), your refund will be processed to your original form of payment. Please note: shipping costs are non-refundable. Allow 5–7 business days for the refund to appear on your statement.

If items are returned in an unacceptable condition, we won’t be able to issue a refund. We can return the items to you at your expense.

We are happy to assist you with an exchange. Please reach out to admin@sockateur.com and indicate your desired exchange item(s).

Once we receive your return, please allow 3-5 business days for your return to be processed, and then up to 7 business days for your bank to issue the refund to your account. Your refund can only be credited back to the original form of payment. We will send you an email when your refund has been processed.

You will be responsible for the cost of returning your items, unfortunately we cannot refund the original delivery costs from your order.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.